Overview
Thank you for shopping with us! We appreciate your business and strive to provide the best possible shopping experience. Before purchasing, we kindly ask you to review our policy carefully.
Refund Policy:
- Product Descriptions: We try to provide accurate and detailed descriptions of our products to help you make informed decisions. Please review the product details, specifications, and images before ordering.
- Defective or Damaged Items: In the unlikely event that you receive a defective or damaged item, please get in touch with our customer support within one day of the date of delivery. We will gladly assist you in resolving the issue through replacements or store credit, depending on the nature of the problem.
- Order Cancellations: Once an order is placed and processed, it cannot be cancelled or refunded. Please ensure your order details are accurate before confirming the purchase.
- Exchange Policy: If you received the wrong product or size, please contact us immediately.
- Non-Returnable Items: All our products cannot be returned or exchanged for hygiene and safety reasons.
- Order Fulfillment: We make every effort to fulfil orders accurately and promptly. However, in rare cases where we cannot complete an order, we reserve the right to cancel it and issue a full refund.
By completing your purchase, you agree to abide by our policy and acknowledge that you have read and understood its terms. If you have any questions or concerns, please feel free to contact our customer support team; we’ll be happy to assist you.
Please note that this policy is subject to change at our discretion. Any modifications or updates will be posted on our website, and the updated policy will be effective immediately upon posting.
Last updated: 28/09/2023.